Privacy Policy

This site has four forms. None of them ask for more than what you see on the screen:

• Contact form: name, email, company name, phone, how you heard about us, project type, and your message.
• Quote form: name, business name, email, phone, how you heard about us, and your message.
• Quick form in the page header: name, an email or phone number, and how you heard about us.
• Local business form: the services you are interested in, name, business name, email, phone, city, rough budget, industry, and your goals.

Forms that ask for a phone number include a text message checkbox. It starts unchecked. The choice is yours.

We do not sell anything on this site. There is no cart, no payment step, no account, no file upload, and no chat widget.

Like almost every website, some things get recorded without you typing them:

• Your IP address and the general area it suggests.
• Your browser, operating system, and device type.
• The pages you visit, and the page or ad that sent you here.
• The date and time of your visit.

This goes into our hosting provider's logs and into the ad and measurement tools described below.

• To answer your message and get you a quote.
• To send proposals, invoices, and project updates if we end up working together.
• To send texts or emails you agreed to receive.
• To measure which ads and pages bring in customers.
• To block spam and abuse on the forms.
• To follow the law when it applies.

We do not sell, rent, or trade your personal information.

If you give us your phone number and check the consent box, you agree to get text messages from Hello Habanero about your inquiry, your project, and your account.

Checking that box is not required to buy anything. You can send the form without it and we will reply by email or phone instead.

Our messages are delivered by a text messaging provider, which processes your number and message content in order to send them.

We do not share your mobile number or your SMS consent with anyone else for marketing purposes.

We do not run a cookie banner. Instead, here is the full list of what runs on this site:

• Google Ads. Measures which ads lead to calls and form submissions. It also swaps the phone number shown on the page for a tracking number when you arrive from an ad.
• Meta Pixel. Tells Facebook and Instagram which pages you viewed, so ads can be measured and audiences built. If you have JavaScript turned off, an invisible Facebook image does the same thing.
• Google reCAPTCHA v3. Runs on the forms to catch bots. Google looks at how you behave on the page to score the submission.
• Google Maps. The map in the footer and on our city pages loads from Google.

We do not use Google Analytics. We do not use session recording, heat maps, or TikTok, LinkedIn, Pinterest, or Snapchat pixels.

Your browser also stores three small things for us: your language preference, whether you already closed the quote popup, and whether you just sent a form. That stays in your browser and is never sent to us.

You can block or clear cookies in your browser settings. The site still works.

We share information with the service providers that make this site work:

• Advertising and measurement platforms, for the ads described above.
• A spam protection service on our forms.
• A form delivery service, which passes your message to our inbox.
• Our web host, which keeps server logs.
• A text messaging provider, if you opted into texts.
• A payment processor, if you become a client.
• Our customer management system, where we keep client records.

Each of them handles your data under its own privacy policy.

We may also share information if the law requires it, or to protect our own rights.

This site does not take payments. If you become a client, we bill you away from this page through an outside payment processor. That processor handles your card details. We never see or store your full card number.

If you are a client and want to know who processes your payment, email us and we will tell you.

This site is served over an encrypted connection (HTTPS). What you send through a form lands in our work inbox and, in some cases, in our client system.

We keep those messages while we are working with you or while they are still useful to the business, and we delete them if you ask us to. We are a small company. No website can promise perfect security, and we are not going to promise it to you.

Email us at contact@hellohabanero.com and you can ask us to:

• Give you a copy of what we hold about you.
• Correct something that is wrong.
• Delete what you sent us.

We answer as fast as we can. We may ask you for something to confirm it is really you.

To stop texts: reply STOP to any message.

To stop emails: use the unsubscribe link, or just ask us.

To cut down on personalized ads: adjust your Google ad settings, adjust your Facebook ad preferences, or use optout.aboutads.info. Your browser and your phone also have privacy controls that affect these tools.

This site is for business owners. It is not aimed at children under 13, and we do not knowingly collect their information. If you think a child sent us something, email us and we will delete it.

If we change what we do, we change this page and update the date at the top. It is worth checking back now and then.

Questions about this policy or about your information? Write or call: